Client Comments

Thank You

“I would like to thank you for the support you gave me recently. I felt so at ease and able to talk to myvolunteer without wondering if I should have said “this or that”.  We know it’s a cliché, but it’s true, only special people can do your work. I would like to mention that my volunteer, in her quiet manner, helped me to take things apart (scary things) and put them together again, seeing them in a whole new light.  Thank you." 


“My Bereavement Volunteer was a lovely and understanding person. This person really helped me come to terms with the loss of my husband and I am now able to move forward and make plans for the future, so thank you  very much. I wish I had come to you earlier.”  


 “Being able to talk to someone outside my circle of family, friends and colleagues really helped me to see things differently and alleviated my confusion and pain.  Very, very grateful for all the support.”  

Useful and Comforting

“The sessions were very personal to me and we spoke about all the things that were affecting me personally and how to deal/cope with them.  There was no pressure, it was relaxed and comfortable and my BV just seemed to understand everything I said. The advice given was useful and comforting and helped me through some tough times.”  

Advice and Support

“Over the 8 sessions with my Bereavement Volunteer, we built up a rapport. She has been very active with advice, support, phone calls to other organisations and writing down information of organisations that I can  access. This has helped me as I don’t have any visitors to my home and have been living in isolation for the past few years. It wasn’t until our final session that during our talk I had a ‘light bulb’ moment, when I realised that I was being controlled, even in death. That was very profound. I still get flashbacks but now find something to distract me.”  

Excellent Experience

“I found talking to someone unknown to me to be extremely helpful. I didn’t realise how just saying out loud the thoughts that I’d had for months and months would be so powerful. It’s been an excellent experience. I  feel so much better about certain things.”