Our Bereavement Volunteers work on a one-to-one basis with clients either face to face or via telephone support. We welcome volunteers from all backgrounds - no previous experience is necessary. We are also able to offer placements to student counsellors. Anyone interested in the role of Bereavement Volunteer will need to complete the Cruse Bereavement Support Foundation Course.
Referral volunteers are the first point of contact for bereaved clients who contact Cruse for support. The role includes responding to telephone queries, providing emotional support to clients, recording of information on a database system, allocating clients to bereavement volunteers and regularly contacting clients on the waiting list to offer reassurance. All potential Referral Volunteers will need to attend the Cruse Bereavement Support Foundation Course.
If you are interested in either of the above volunteer roles, please contact us on 01722 411938.